Privacy Policy

Who we are

Our website address is: https://auravisual.agency.

AuraVisual AI Agency (“we”, “our”, or “us”) provides AI-driven automation, communication systems, and digital services. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communication channels.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to re-enter your details when leaving another comment. These cookies will last for one year.

If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up cookies to save your login information and screen display preferences. Login cookies last for two days, and screen option cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out, login cookies are removed.

If you edit or publish content, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the content. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed third-party tracking technologies, and monitor your interaction with that content, including tracking if you have an account and are logged in to those websites.

We do not control and are not responsible for the privacy practices of these third-party websites.

Communication and Messaging Data

When you contact us through forms, messaging platforms (including WhatsApp), or other communication channels, we may collect and process:

  • Your phone number
  • Your name or profile information
  • Message content you send
  • Timestamps and interaction metadata

We use this information solely to:

  • Respond to inquiries
  • Provide services and support
  • Automate and manage communication workflows
  • Improve service quality

Messages may be processed through third-party service providers (such as messaging APIs, automation tools, and hosting platforms) solely for the purpose of delivering these services.

Who we share your data with

We do not sell your personal data.

We may share limited data with trusted third-party service providers that assist in operating our website and services, including:

  • Hosting providers
  • Automation platforms
  • Messaging and communication providers
  • Spam detection services
  • Analytics tools

These providers are contractually required to handle your data securely and only for the purposes we specify.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely to allow automatic recognition and approval of follow-up comments.

For users that register on our website (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

Communication data (such as messages and contact details) may be retained as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain operational records.

What rights you have over your data

If you have an account on this site, or have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you have provided.

You may also request that we erase any personal data we hold about you. This does not include any data we are required to retain for administrative, legal, or security purposes.

Where your data is sent

Visitor comments and communications may be checked through automated spam detection services.

In addition, data may be processed through third-party service providers located in different regions, depending on the services used, to enable functionality such as messaging, automation, hosting, and analytics.

Contact information

If you have any questions about this Privacy Policy or your data, you may contact us through our website:
https://auravisual.agency